Total Rewards Statement Login

Your Total Rewards Statement
is now online!

View all your Prisma Health benefits and rewards for the 2021 benefit year.

Please note: This statement displays your personal monetary values. If you're viewing this in a public space, once logged in we recommend you press the 'Privacy Mode' button located at the top of the screen. This will then hide all monetary values in your statement.

View your statement

Select ‘Go to your statement’ to sign in. If prompted for a password, please enter your usual Prisma Health ID and password and verify your login through the PingID pop-up.

Go to your statement

If you’re having problems logging in, please see our FAQs below for answers or contact the Help Desk on (864) 455-8000.

Frequently Asked Questions

When accessing your Total Rewards Statement off the Prisma Health network you will be asked to log in using your network ID and password (the same ID and password you use to log in to your computer) and verify your account through PingID.

You have the option to verify your account through the PingID app, SMS (text) or a voice call.

To verify your account through the PingID app:

  1. Enter your prismahealth.org email address.
  2. Click the ‘Get Download Link’ button and a link will be sent to download PingID or simply download the PingID app from the Google Play or iTunes store.
  3. Enter the 6-digit code you received in the pop-up.

To verify your account using SMS or a voice call:

  1. Click the ‘I want to use a different authentication method’ link.
  2. Select to receive passcodes via SMS (text) or voice calls in the pop-up and enter your phone number.
  3. Enter the 6-digit code you received in the pop-up.

If you have any issues accessing your statement, please contact the Help Desk on (864) 455-8000.

You can also click on the Service Request link on Connect (top right hand corner) then select the 'ITS Support tile' to initiate a ticket or chat with a Service Center Technician.

If you think any of your information is incorrect, please contact the People Portal or call 833-775-7678 (Mon–Fri, 7 a.m.– 6 p.m.).